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PROCESS AREA
Autonomous Finance
MICROSOLUTIONS
Receivables Management
DESCRIPTION
The Receivables Management microsolution automates cash application, collections, and dispute management processes on an accelerated timeline, to prioritize outreach actions, receive automated customer insights, and validate data accuracy. The solution leverages ML, conversational AI, and algorithms with actionable forecasts to offer autonomous capabilities such as automated customer remittance and payment matching, automated dispute close, and a guided self-service channel for the customer to enable seamless operations and enhanced user experience.
STORIES FROM THE AI VAULT

CAPABILITIES

Automated Collections Process
Automated Customer Remittance
Dispute Management
Guided Self-Service Channel

MICROSERVICES
Receivables Management

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DESCRIPTION
The Receivables Management microsolution automates cash application, collections, and dispute management processes on an accelerated timeline, to prioritize outreach actions, receive automated customer insights, and validate data accuracy. The solution leverages ML, conversational AI, and algorithms with actionable forecasts to offer autonomous capabilities such as automated customer remittance and payment matching, automated dispute close, and a guided self-service channel for the customer to enable seamless operations and enhanced user experience.
STORIES FROM THE AI VAULT

PROCESS AREA
CAPABILITIES

Automated Collections Process
Automated Customer Remittance
Dispute Management
Guided Self-Service Channel

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