DESCRIPTION
The Receivables Management microsolution automates cash application, collections, and dispute management processes on an accelerated timeline, to prioritize outreach actions, receive automated customer insights, and validate data accuracy. The solution leverages ML, conversational AI, and algorithms with actionable forecasts to offer autonomous capabilities such as automated customer remittance and payment matching, automated dispute close, and a guided self-service channel for the customer to enable seamless operations and enhanced user experience.